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Contact - Shopping Cart - Shipping Info

Contact Info:
Email: RockinRonsmusicSD@gmail.com
Phone: 858-736-4068  if we can not answer please leave a voice mail. We are often on the phone talking harmonica.
 
Address:
RockinRons
8880 Canis Ln
San Diego, Ca 92126
 
Hours:  Monday through Friday 9:30am - 5:30pm PST Saturday Times vary.  Sunday Closed
If you are local and would like to come on by, please just give us a ring and make an appointment. 858 736 4068
 
RockinRonsMusic offers:
* Fast Free USA USPS shipping and affordable international shipping rates.
* Fair competitive prices
* Huge selection
* Quick personal communication
* Friendly informative service
* We have gained friendships & experience from some of the best in the business.
 
Check out our  Helpful Links page
 
Orders will ship via USPS the same or next day depending on time of day when received. If we can not ship your order within two business days , you will be notified immediatelly. Please leave a phone number that we can reach you on. 
 
If you leave a msg on off hours you could still get a quick response depending on the nature of the call.
 
Shopping Cart Info: Please read through this area if you are have any ordering concerns.
 
If you are registered you need to LOGIN before ordering. After you put in your payment info. You will see a button that says. "Process" click that button. Then you will see another button that says "Please click to complete your order." Click that button. You do not need to do anything else.  You will soon receive a email letting you know we received your order. You do not need to hit the PAY button again.  Please understand your order will ship within 24 hours regardless if you receive emails or not. (Check your JUNK/SPAM Folders) The BILLING address must be the address associated with your card or your credit card will decline.
 
If you created an account you must always Log In before shopping. This way you can look at your past orders and it remembers your info.
(If you shop before logging in you will get errors.) LOG IN is at the top left side of our home page.
 
TAX (California Tax 7.75%)  If your delivery address is not in CA, you will not be charged CA tax. 
 
When you enter your card number do not put spaces. Just write out the full number.
 
When entering ex date for your credit card, please look at example. DO NOT USE dashes or slashes only put the numbers. example: january 2017  would be 0117
 
 Make sure you agree to the Terms.
(Check the box)
Include the code from your credit card.
(That code is for your protection and ours.)
 
Shipping Info:
We offer free USPS shipping on all USA orders Monday - Saturday. You get Free USA shipping regardless of the size of your order. With this being the case, small orders will ship First Class or sometimes be mailed in an envelope and can take 3 to 7 days. Express shipping can get you your order one or two days sooner than regular shipping and is available for an additional cost. Please contact us upon placing your oder if you would like Express shipping.
 
We ship your orders the same or next day depending on the time you place it. Tracking information on USPS' site can take 24 hours or more to be updated. 
 
Once your order leaves our shop we have no control over the speed of your delivery or what the tracking info shows. Most orders arrive within 3 days of order placement, but this is not a guarantee.
 
International customers (including Canada and Mexico), shipping costs will be determined based on the weight of your order and your location. We use DHL or USPS. The site gives you three USPS options, if you choose the cheapest service, then be prepared to wait and have unclear tracking information. Most orders arrive within 2 weeks, but this is not guaranteed. Please do not contact us until at least 3 weeks have passed. The shipping charges might change from what the shopping cart shows. If you select Priority or Express International, we may contact you with information on the DHL service. DHL is much faster and safer and the pricing is closer to Priority and Express USPS services. WE HAVE NO CONTROL OVER CUSTOMS FEES OR ANY OTHER FEE YOU MAY BE CHARGED ON YOUR SIDE. We only charge how much it costs us to ship.
 
Due to credit card fraud on outside USA orders, only PAYPAL payments will be accepted. If your billing address is not in the US, your card will not process.
 
Also, please be prepared to have us contact you before we ship to make sure you understand all our info.
 
We do not know if YOUR Post Office or Delivery carrier will leave a note for you. This is all between you and your Postal System.

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